Frequently Asked Questions
Does an app need to be fully developed before submission?
Yes. Applications should be functionally complete and ready for use before submission.
For public applications, Flowlu reviews the app before it becomes available in the marketplace. Incomplete or experimental apps should be distributed as private applications instead.
What is the expected review time for a public app?
Public applications go through a moderation process before being published in the marketplace.
The review typically focuses on:
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correct manifest configuration,
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security and permission usage,
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compliance with platform requirements,
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basic usability within Flowlu.
Review time may vary depending on the complexity of the application.
Most reviews are completed within a few business days, but more complex submissions may take longer.
How are apps distributed to Flowlu users?
Flowlu supports two types of applications:
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Private applications: installed directly into a specific Flowlu portal and not listed in the marketplace.
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Public applications: published in the Flowlu marketplace and available to other customers.
Private applications can be shared directly with customers or installed by portal administrators. Public applications are installed from the marketplace after approval.
How do users install an application?
For public and private apps, installation is performed from the Flowlu Apps section or via a direct installation link provided by the developer.Will Flowlu promote custom applications?
Yes. Flowlu promotes approved public applications in collaboration with the application developer.
Promotion may include:
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a dedicated page in the Flowlu Marketplace,
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mentions in blog posts,
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newsletter highlights,
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social media mentions.
Not all promotional channels are guaranteed for every app, and the exact format may vary. Promotion activities are planned jointly with the developer and depend on the application’s relevance, quality, and audience.
Developers are still expected to actively promote their applications and provide clear, up-to-date information for users.
Each application listing should clearly describe:
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what the app does,
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who it is for,
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any pricing or external requirements,
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where to get support.
Should developers create a landing page for their app?
Creating a separate landing page is optional, but recommended.
The most important requirement is to provide complete and accurate information on the application’s Marketplace page. This page is the primary source of information for Flowlu users.
Each Marketplace listing should clearly include:
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a clear description of what the app does,
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its main features and limitations,
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pricing and any external requirements (if applicable),
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support and contact information.
An external landing page may be used to provide additional details, documentation, or onboarding, but it is not required for publishing an app.
Does Flowlu pay developers for building apps?
No. Flowlu does not provide payments or development grants for custom applications.
Does Flowlu provide billing or payment handling?
No. Flowlu does not currently provide built-in billing or payment processing for marketplace applications.
If an application is monetized, the developer is responsible for handling pricing, payments, and access management.
How can developers monetize their apps?
Developers may use their own monetization models, such as:
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direct invoicing,
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subscriptions managed on their own website,
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paid access after registration or checkout.
Applications must not interfere with Flowlu’s billing system.
Does Flowlu take a revenue share?
Flowlu does not take a percentage of application revenue.
Who is responsible for supporting an application?
The application developer is fully responsible for:
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maintenance,
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bug fixes,
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customer support.
Flowlu does not provide support for third-party or custom applications.
How will users know who supports the app?
Each application should clearly state:
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who developed it,
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how to contact support,
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where to report issues.
This information should be visible in the app description and, if applicable, inside the application interface.
What level of support is expected from developers?
Flowlu does not define a strict support SLA. However, developers are expected to:
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respond to user issues within a reasonable time,
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address critical problems promptly,
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maintain application stability.
Applications that consistently cause issues or receive unresolved complaints may be removed from the marketplace.
Can Flowlu remove an application?
Yes. Flowlu may remove an application if it:
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violates platform rules,
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poses security risks,
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causes instability,
or is no longer maintained.
Can private applications be installed without marketplace publication?
Yes. Private applications can be installed directly into a Flowlu portal without being published in the marketplace and without moderation.
Do public application updates require re-review?
Yes. Each new version of a public application requires moderation. Changes to descriptive content, such as text, images, or support information, do not require re-review.
Can applications access Flowlu data without declared scopes?
No. Applications can only access data for which they have explicitly declared and approved permission scopes in the manifest.
Who is responsible for application compliance and legal requirements?
The application developer is responsible for ensuring compliance with applicable laws, regulations, and licensing requirements related to their application.
