Glossary of terms at Flowlu
You may have heard these definitions many times, but you have never analyzed in detail what they mean. Therefore, you can start studying.
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Opportunity
Opportunity: A potential sale, often associated with a lead that has progressed to the point where a salesperson has identified a specific need or interest.
Online CRM
Online CRM: A customer relationship management (CRM) software delivered as a service over the internet, accessible via web browsers or mobile devices.
Opportunity Management
Opportunity Management: The process of managing and tracking potential sales opportunities, often involving opportunity qualification, pipeline management, and forecasting.
Onboarding
Onboarding: The process of introducing new users to the CRM software and providing training and support to ensure successful adoption and usage.
Online Invoicing
Online Invoicing: A cloud-based invoicing software application that allows businesses to create, send, and manage invoices electronically.
Online Payment
Online Payment: A payment made through an electronic payment system, often involving activities such as credit card processing, bank transfers, and digital wallets.