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  5. Request a Response

Request a Response

If you need to solve a problem, require an expert assistance or an urgent response from an employee, use the "Request a Response" option. With this option, no comments will be ignored from now on because the response is required!

  1. Open the task, project, or any other page where you want to request a response from the employee.
  2. Go to the "Request a Response" tab.
  3. Select a username from the drop-down list.
  4. Enter the text.
  5. Press the "Send" button or the Ctrl+Enter.
  6. After sending a comment, your colleague will immediately receive a notification.
  7. This comment will also be highlighted in yellow for those who have to send their response and those who require it.

When a response to a comment is received, that comment will be highlighted in turquoise
for those who have requested it. Also, the person who requested a response will get a notification. 

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