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  4. How to Use Custom Domain For Knowledge Base

How to Use Custom Domain For Knowledge Base

Step #1

  1. Sign in to your domain control panel.
  2. Look for the option to change DNS records. The option might be called something like DNS Management, Name Server Management, or Advanced Settings.
  3. Locate the CNAME records for your domain. A CNAME record, or Canonical Name record, is a type of alias used by the Domain Name System (DNS). Among other things, a CNAME record can be used to make a domain an alias of an external website.
  4. Point the CNAME record from your domain (shown in the Host Record field) to hc.flowlu.com

Step #2

Open the Knowledge Base settings, go to External page and check Change the domain name. Enter your custom domain name. Domain name should be without any https://

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