Knowledge Database Software to Centralize Vital Information & Give Instant Answers
Store and Share Your Insights
For freelancers and small teams: a simple, two-user workspace for trying Flowlu with no commitment.
100 contacts, 1 pipeline, lead capture forms
1 workflow, Kanban & list views, milestones
Invoices & estimates, product catalog, branding, payment & expense tracking
Private chat, personal calendar, comments & mentions, basic wiki, mind maps, company feed
Help center + AI bot
For growing teams: move beyond basic task tracking to manage client work confidently.
Multiple sales pipelines, email sync, email templates, CRM reports
Gantt chart, backlog & sprints, subtasks, task dependencies, project workflows, basic financial tracking
Online payments, invoice templates, late reminders, finance reports (P&L, cash flow)
Task followers and collaborators, group chat, shared calendars, growing team knowledge base
Timer for tasks
Custom fields & lists, task statuses, templates, basic record customization
Basic team organization (groups)
Core integrations
Live chat
For mid-sized companies: handle complex projects and finances with more control.
Sales automations, email tracking, client portal, duplicate merge, advanced CRM reports
Multiple tasks workflows, recurring tasks, portfolio management, project cash flow forecast
Recurring invoices, multi-org & multi-currency support, inventory tracking
Role-based access, external wiki for clients, external knowledge base
Billable hours, planned vs. logged time, custom billing rates
Formula fields, branding, advanced record customization
Org chart, time off management, schedules
Full integration hub with higher API capacity
Workflow & pipeline automations, 3 business processes
Priority support
For scaling organizations: unify projects, people, and finances in a customizable system.
5 inboxes per employee, extended email history, advanced tracking
20 task & project workflows, 50 agile projects, enterprise project & portfolio analytics
Budget planning, advanced dashboards, enterprise finance tools, multiple organizations
Enterprise knowledge base, 100 external collaborators, full collaboration suite
Full time tracking suite across projects & teams
Full white-labeling, custom domain & email, enterprise security options
Enterprise HR suite for large teams
Enterprise integrations with maximum API capacity
Full automation suite, 10 business processes
Dedicated success manager + onboarding*
A knowledge base is a digital repository of information about a company's products, services, or subjects related to its industry.
It may include articles, guides and FAQs, and serves as a help center for customers or employees to get quick answers.
A CRM (Customer Relationship Management) software manages customer interactions and data, focuses on sales and service processes.
A knowledge center software is a structured tool that provides organized information and articles for customer self-service support.
While different, both can help your customer service and internal operations.
Knowledge base management is the process of creating, curating, updating and maintaining the content within your knowledge base.
Good knowledge base management software ensures your information is accurate, relevant and easily accessible to improve efficiency for users and agents, and help customers find the right solutions in no time.
A knowledge base software is a specialized platform or tool to help organizations build, organize, publish and manage their collective knowledge.
It is a central knowledge bank software that facilitates information sharing and customer support.
This type of software is essential for knowledge management.
The "best" knowledge software depends on your business, team, and customer needs.
When choosing a solution, look for features like intuitive user experience, robust content management tools, powerful search and flexible access controls.
Many cloud knowledge base software providers offer free trials so you can try before you buy.
Flowlu offers a free pricing plan and a 14-day trial to try out the full feature set.
Choosing a web based knowledge base software means you can start right away.