Your professional support team will already know how best to help your customers and which questions come up the most - the key is compiling this knowledge in the most efficient way. Flowlu is an intelligent personal knowledge management software which helps you to tap into valuable institutional knowledge and make it readily available for practical use.
Your knowledge base allows you to measure and rank the popularity of your content, giving you invaluable insight into what works, what doesn’t, and what kind of content should be produced in the future.
Provide your customers and users with the relevant content for their needs automatically.
Use Flowlu to create a company knowledge base with all your important data. Input everything from financial information, to notes on clients and what leads still need to be followed up on. Have everything available from the same cloud based interface 24/7.
Free unlimited knowledge bases help you stay on top of your work. When working with different departments or different businesses, keeping information organized can be difficult. Use unlimited knowledge bases to carefully sort everything. Your data will be available on the cloud 24/7 for easy access.
Once your create a knowledge base, don’t worry about not finding the information when you need it. A search bar will get you to what you are looking for in a few seconds. Use keywords to search through your knowledge base and filter out results.
Some facts are just more sensitive than others. Use our knowledge base access management to restrict who can access what information. Restrict it to yourself, your senior employees, or certain team members. All your data will be secure and only viewable by the right people.
You’ll be able to share a help center for your customers. Your customers and users can view it anywhere on the internet, regardless of their device, the software they are using or the status of the information.
Use comments to easily add feedback, evaluate ideas or advise enhancements to teammates’ articles. Mention a colleague to discuss your thoughts and suggestions on a relevant topic. Request a response from a teammate if you spotted an error, and the article requires changes.
Our app takes all of Flowlu’s functions to your mobile device. Be able to lead your team, keep customers happy, and work on projects no matter where in the world you are. Always know what deadlines are approaching and what needs to get done.
With Flowlu, you can build a secure digital hub for your client collaboration and relevant information exchange. Chat with your clients in real time, allocate tasks, demonstrate project progress, share company FAQ’s and guidelines, bill your customers and let them pay online from a portal’s interface. Configure flexible permissions and customize how your portal looks by adding a logo, brand colors and banner.
Free knowledge management software help you stay on top of your work. When working with different departments or different businesses, keeping information organized can be difficult. Use knowledge management software to carefully sort everything. Your data will be available on the cloud 24/7 for easy access.
With Flowlu, you will quickly establish a personal and fully customizable help center, integrated online community, and a self-service operated customer portal. When you utilize the power of software designed for personal knowledge management, you will quickly see the dramatic impact it has on the efficiency and resolution times of your service agents.
So much more than just a collection of articles and information, Flowlu is a personal knowledge management software with a working intelligence and awareness of your team’s professional know-how. Combining this with a tracked analysis of your customer’s interactions with your content, Flowlu takes workflow, customer service and user experience to a whole other level.
Our personal knowledge management software keeps you organized no matter how much data you need to keep track of. You’ll be able to have your own cloud knowledge base setup in less than a day. Turn on reports to have your sales pipeline and employee work time analyzed for efficiency.