Easily capture up-to-date knowledge and deliver it to your team and customers
Flowlu knowledge management tool makes it easy for technical and non-technical users to preserve and manage any type of data in a single spot. Create an easy-to-navigate knowledge base to capture your team's most valuable information and organize it into a shared knowledge hub.
Employees quit and take their valuable knowledge with them. Flowlu knowledge base software enables you to keep this valuable knowledge and expertise and share it with your team, helping your business to boost efficiency and grow your knowledge assets. Now important information is never limited to one person.
New workers need instant access to the company’s knowledge to start bringing value at the earliest. Existing staff need to acquire new skills to stay concerned and engaged. Flowlu knowledge management software helps them to easily find the required information and spend more time doing meaningful work. Speed up training time and improve team productivity!
Create a useful and smart knowledge base that allows you to share a help centre with your customers. Your clients and users can view it anywhere on the internet, regardless of their device and the software they are using. Instead of waiting for a support agent’s answer, a relevant self-service portal guarantees that your customers always get the right solutions to their questions.
Clearly arrange related articles together into categories by dragging and dropping similar pages where they belong. Organize your articles in multiple levels with a structured page tree to help your customers easily find what they need. Pin the most popular articles of your knowledge base to highlight them on the homepage.
Use the lightning-fast search by your team's knowledge to find the best solution in a few seconds. Save time and increase your team's efficiency. Let your customers spend less time sifting through different sections to find that specific article they’re looking for.
Use intuitive editor and add some personality to your articles with tables, images and videos, incorporate tags and interlink your articles to enhance overall user experience. Customize knowledge base with your brand colors, logo, header images, domain and optimize your content for search engines with metadata.
Use web-based knowledge base management software to empower your teammates to suggest improvements and give feedback via page comments. Instantly mention a user or request a response from a team member you need help from to speed up article editing process. Keep you teammates engaged and allow them to evaluate your work by rating how helpful content really is.