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Call Center Knowledge Base Software

Flowlu’s call center knowledge base software enables your customer support agents to provide clients with the most accurate answers about the company’s products or services in the shortest possible time. External knowledge base allows your clients to find any information without contacting your company’s reps. Use an internal knowledge base to train new agents and help them learn the company’s policies and troubleshooting techniques. Flowlu’s helpdesk solution offers a well-organized and searchable repository accessible in real time from any device.
Flowlu - Call Center Knowledge Base Software
Company Knowledge Base In a Single Point

Use Flowlu to create a company knowledge base with all your important data. Input everything from financial information, to notes on clients and what leads still need to be followed up on. Have everything available from the same cloud based interface 24/7.

Call Center Knowledge Base Software
Free Unlimited Knowledge Bases

Free unlimited knowledge bases help you stay on top of your work. When working with different departments or different businesses, keeping information organized can be difficult. Use unlimited knowledge bases to carefully sort everything. Your data will be available on the cloud 24/7 for easy access.

Call Center Knowledge Base Software
Search in Knowledge Base

Once your create a knowledge base, don’t worry about not finding the information when you need it. A search bar will get you to what you are looking for in a few seconds. Use keywords to search through your knowledge base and filter out results.

Call Center Knowledge Base Software
Knowledge Base Access Management

Some facts are just more sensitive than others. Use our knowledge base access management to restrict who can access what information. Restrict it to yourself, your senior employees, or certain team members. All your data will be secure and only viewable by the right people.

Call Center Knowledge Base Software
Help Center Knowledge Base

You’ll be able to share a help center for your customers. Your customers and users can view it anywhere on the internet, regardless of their device, the software they are using or the status of the information.

Call Center Knowledge Base Software
Streamlined Collaboration

Use comments to easily add feedback, evaluate ideas or advise enhancements to teammates’ articles. Mention a colleague to discuss your thoughts and suggestions on a relevant topic. Request a response from a teammate if you spotted an error, and the article requires changes.

Call Center Knowledge Base Software
Full Featured Mobile App

Our app takes all of Flowlu’s functions to your mobile device. Be able to lead your team, keep customers happy, and work on projects no matter where in the world you are. Always know what deadlines are approaching and what needs to get done.

Call Center Knowledge Base Software

Why businesses love Flowlu?

An Overall Excellent Product
Flowlu is one of those products that delights with every click on a new feature. I generally don't trust apps that try to be all things, but Flowlu is well designed with business needs and the end user in mind. I can honestly say I read every comparison I could find because making a change is a very big deal. The race was tight, and what he... Read more
Dr. Virginia R.
Dr. Virginia R.
Founder/CEO
Comprehensive solution for project management and CRM
Flowlu is a comprehensive solution for project management and CRM software. Especially when you don’t want to have a dozen separate systems and drown in integration efforts. The interface is easy to use, and there are some amazing features, such as fully automated task flow inside the system itself. It also has enough customization capabilities ... Read more
Tomas V.
Tomas V.
CEO
Flowlu allows businesses to manage projects from anywhere.
This software is great!! So easy to enter information and schedules. This solution keeps me very productive! I have a tendency to try to tackle too much at once and end up with an overwhelming number of unfinished tasks. I like the fact that I can share the tasks and lists with anyone just by using their email addresses. Read more
Alvin Buckley
Alvin Buckley
Events Services
Top notch
Flowlu is easy to grasp out of the gate. The UI/UX is way better than anything else I've tried. What I like most is everything! Flowlu has really thought things through and is looking even brighter for the future! Just take a look at their roadmap and you'll be nothing but impressed. They have a free trial period. I highly recommend yo... Read more
Marcos R.
Marcos R.
Chief Problem Solver
I just love it!
My company was looking for a CRM/Project Management/Client Portal and I immediately recommended Flowlu (I discovered it in my previous job and was seriously impressed). They were quick to implement once they saw what it could do, and they looked at lots of other software. It really does everything very, very well. They're improving all the ... Read more
Shimi M.
Shimi M.
Support Specialist
Pumped about Flowlu
I was looking for a viable platform that would make my business more profitable and easier to run and manage to meet my requirements for a very long time. Some platforms offer similar functions to Flowlu but Flowlu offers speed, performance and overall product quality. I am implementing and testing the platform now in several companies that I ru... Read more
Martin G.
Martin G.
Director
Integrate with your favorite tools
Connect your Flowlu account with other apps via native and third-party premade integrations.
Flowlu - Integration with Imap
Flowlu - Integration with PayPal
Flowlu - Integration with KonnectzIT
Flowlu - Integration with Jira
Flowlu - Integration with Google Calendar
Flowlu - Integration with Integrately
Flowlu - Integration with Jivochat
Flowlu - Integration with Pabbly
Flowlu - Integration with Calendly
Flowlu - Integration with AppyPie
Flowlu - Integration with Square
Flowlu - Integration with Zendesk
See how Flowlu works for your business. No credit card required.
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