Call Center Knowledge Base Software
Flowlu’s call center knowledge base software enables your customer support agents to provide clients with the most accurate answers about the company’s products or services in the shortest possible time. External knowledge base allows your clients to find any information without contacting your company’s reps. Use an internal knowledge base to train new agents and help them learn the company’s policies and troubleshooting techniques. Flowlu’s helpdesk solution offers a well-organized and searchable repository accessible in real time from any device.
Company Knowledge Base In a Single Point
Use Flowlu to create a company knowledge base with all your important data. Input everything from financial information, to notes on clients and what leads still need to be followed up on. Have everything available from the same cloud based interface 24/7.
Free Unlimited Knowledge Bases
Free unlimited knowledge bases help you stay on top of your work. When working with different departments or different businesses, keeping information organized can be difficult. Use unlimited knowledge bases to carefully sort everything. Your data will be available on the cloud 24/7 for easy access.
Search in Knowledge Base
Once your create a knowledge base, don’t worry about not finding the information when you need it. A search bar will get you to what you are looking for in a few seconds. Use keywords to search through your knowledge base and filter out results.
Knowledge Base Access Management
Some facts are just more sensitive than others. Use our knowledge base access management to restrict who can access what information. Restrict it to yourself, your senior employees, or certain team members. All your data will be secure and only viewable by the right people.
Help Center Knowledge Base
You’ll be able to share a help center for your customers. Your customers and users can view it anywhere on the internet, regardless of their device, the software they are using or the status of the information.
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Why businesses love Flowlu?
An Overall Excellent Product
Flowlu is one of those products that delights with every click on a new feature. I generally don't trust apps that try to be all things, but Flowlu is well designed with business needs and the end user in mind. I can honestly say I read every comparison I could find because making a change is a very big deal. The race was tight, and what he... Read more
Comprehensive solution for project management and CRM
Flowlu is a comprehensive solution for project management and CRM software. Especially when you don’t want to have a dozen separate systems and drown in integration efforts. The interface is easy to use, and there are some amazing features, such as fully automated task flow inside the system itself. It also has enough customization capabilities ... Read more
Flowlu allows businesses to manage projects from anywhere.
This software is great!! So easy to enter information and schedules. This solution keeps me very productive! I have a tendency to try to tackle too much at once and end up with an overwhelming number of unfinished tasks. I like the fact that I can share the tasks and lists with anyone just by using their email addresses. Read more
Flowlu is easy to grasp out of the gate. The UI/UX is way better than anything else I've tried. What I like most is everything! Flowlu has really thought things through and is looking even brighter for the future! Just take a look at their roadmap and you'll be nothing but impressed. They have a free trial period. I highly recommend yo... Read more
I just love it!
My company was looking for a CRM/Project Management/Client Portal and I immediately recommended Flowlu (I discovered it in my previous job and was seriously impressed). They were quick to implement once they saw what it could do, and they looked at lots of other software. It really does everything very, very well. They're improving all the ... Read more
Pumped about Flowlu
I was looking for a viable platform that would make my business more profitable and easier to run and manage to meet my requirements for a very long time. Some platforms offer similar functions to Flowlu but Flowlu offers speed, performance and overall product quality. I am implementing and testing the platform now in several companies that I ru... Read more
Integrate with your favorite tools
Connect your existing apps and workflows with pre-made integrations