Knowledge Base Tool

Flowlu’s knowledge base tool gives you the ability to put all of your company data in one easily accessible place. As tax season comes around, or you need a certain file to close a specific deal, don’t have to worry about finding the right data. Our software makes bulky binders and expensive monthly program fees a thing of the past.

The Revolutionary Power of a Knowledge Base Tool
for Customer Experience

There are no off-hours for an internet business. Customers from all over the world will be using your site on a 24/7 basis - and if you’re not available to answer their questions, they might not come back. Implementing a powerful and intuitive knowledge base tool like Flowlu is the ultimate solution to this problem, ensuring each customer is attended to at all times.

So much more than just a database, a knowledge base tool acts like a functioning brain for your company. It’s an organized and comprehensive powerhouse containing articles, videos, and other important assets which can be pulled up by your customers at any time.

Utilising its own expansive knowledge of the world, the knowledge base draws insight and conclusions from your data and uses it to provide tailored solutions to any problem your users might face.

Where FAQs often fail and only result in frustrated customers, a knowledge base opens the way to the next generation of user experience.

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Company Knowledge Base In a Single Point

Use Flowlu to create a company knowledge base with all your important data. Input everything from financial information, to notes on clients and what leads still need to be followed up on. Have everything available from the same cloud based interface 24/7.

Free Unlimited Knowledge Bases

Free unlimited knowledge bases help you stay on top of your work. When working with different departments or different businesses, keeping information organized can be difficult. Use unlimited knowledge bases to carefully sort everything. Your data will be available on the cloud 24/7 for easy access.

Search in Knowledge Base

Once your create a knowledge base, don’t worry about not finding the information when you need it. A search bar will get you to what you are looking for in a few seconds. Use keywords to search through your knowledge base and filter out results.

Knowledge Base Access Management

Some facts are just more sensitive than others. Use our knowledge base access management to restrict who can access what information. Restrict it to yourself, your senior employees, or certain team members. All your data will be secure and only viewable by the right people.

Help Center Knowledge Base

You'll be able to share a help center for your customers. Your customers and users can view it anywhere on the internet, regardless of their device, the software they are using or the status of the information.

Full Featured Mobile App

Our app takes all of Flowlu’s functions to your mobile device. Be able to lead your team, keep customers happy, and work on projects no matter where in the world you are. Always know what deadlines are approaching and what needs to get done.

A True Understanding of Your User

Operating on a micro-detailed map of your target audience, a knowledge base tool knows the questions your users will have and is equipped to handle them intelligently and intuitively. Flowlu offers a knowledge base that, whilst deeply complex, is incredibly simple to use and customize.


A True Understanding of Your End Goal

It’s important to consider ahead of time what questions your users are most likely to ask. Can you highlight the top issues you’ll be queried with? Will even the most complex and nuanced questions have answers which customers can access easily? When users who are complete beginners come to your knowledge base, will they be able to navigate and utilise it successfully?


Great for Customers, Great for Employees

The best knowledge software anticipates the most common issues your users will face so that it can preemptively provide the solutions they need. The quicker a user’s problem is solved, the more productive and satisfied they’ll be - that’s why a knowledge base tool is a customer service agent’s best friend. When an agent is presented with a user’s ticket, they will have the power of the knowledge base at their disposal, meaning every issue is handled in the most tailored and intuitive way possible.


Extend Your Reach

With the right knowledge base tool, you can ensure that your customers and employees avoid unproductive pitfalls of frustration and wasted time - as long as the technology is implemented properly. The key lies in anticipating the needs of your users in an agile and organised way. From there, you will have a truly invaluable resource of information which will only grow as you update and build upon it.


Our Customers Quickly Grow to Love Our Features, Refusing to Work Without Them

Flowlu is designed so that you get the most out of your knowledge base. It also grows with you - the more you use it, the more powerful it becomes.


Just set up a knowledge base, plug your information in, and everything will be stored on the cloud. With our Knowledge base tool can have everything from your detailed finances, to data on specific deals on customers can be readily available. Your whole team will always know what needs to get done, and how to do it.

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Flowlu - Knowledge Base Tool